| ANONYMOUS CALL REJECTION
Anonymous Call Rejection allows you to reject calls from
parties who have activated privacy feature to prevent their phone
number from being recognized by your phone.
To Activate Service:
• Press *77
To Deactivate Service:
• Press *87 |
CALLER ID DELUXE
Caller ID informs you of the name and phone number of a person calling
you. Once you see the name of the person calling you, you can decide
whether or not to take the call. You will need a Caller Display
Device for this service. |
CALL FORWARDING
Call Forwarding allows you to redirect all calls to another
telephone number so your calls can follow you wherever you go.
It reduces missed calls, eliminates waiting for important calls
and adds an extra measure of security while you're away from home.
To Activate Service:
• Press *72, wait for 3 beeps and a steady dial tone.
• Dial the number to shich you wish to forward your calls.
• Press #, wait for ringing and answer. Advise part of call
forwarding.
• If a call is not answered, repeat steps 1-3, wait for
3 beeps and a dial tone, then hang up.
To Deactivate Service:
• Press *73, listen for 3 beeps, then hang up.
|
CONFERENCE BRIDGE
The Conference Bridge feature allows you to talk with more than
one person during one telephone call. This is useful for home offices
and for talking to friends or family members in different locations
at the same time. To Activate Service:
• ETC will assign the customer a PIN number. The PIN number
is used to call in to a specific phone number at a reserved time.
The customer provides this number to other people who wish to enter
a conference call. |
PREFERRED CALL FORWARDING
Preferred Call Forwarding allows only certain calls to be forwarded
to you. You choose who you want to receive calls from. You won't
miss any important calls but you won't be bothered by calls you
don't want. To Activate Service: •
Press *63 • The voice instructions will guide you through
the steps of how to turn the option on or off and how to make changes
to your Preferred Call Forwarding list. |
PERSONAL RINGING
Personal Ringing allows you to have up to three telephone numbers
with unique ringing patterns (and unique Call Waiting tones if
you have the Call Waiting feature). You'll be able to determine
for whom a call is intended (children's number or parent's number)
or the type of call (business or personal). Personal Ringing provides
many of the advantages of additional lines, but at a fraction
of the cost.
To Activate Service:
• Contact ETC for more information about this service. |
| REMOTE ACTIVATE CALL FORWARDING
This feature allows you to activate your Call Forwarding feature
even after you've already left home. Activate Call Forwarding
from any touch-tone phone. You must have call forwarding on line
also for this to work.
To Activate Service:
• Please call customer support for guidance on activating
the service in your particular area. |
PRIORITY RING
This feature alerts you to important calls by giving them a distinctive
ringing pattern.
To Activate Service:
• Press *61
• The voice instructions will guide you through the steps.
When Activated:
• You will hear a short-lont-short ringing pattern when
calling from any number on your list.
• You will hear a normal ring pattern when called from a
number not on your list.
|
CALL RETURN
Call Return allows you to return a missed call, even when you
don't know who called. In the event the caller did not leave a
message or a phone number, you can identify the caller's number
and, if you wish, return the call. Please note-you will only
be able to return the last incoming call you received.
To Activate Service:
• Press *69
• An announcement will tell you the phone number of the
party who last called you.
• If you wish to return the call, press 1 and wait for answer.
• If you do not wish to return the call, hang up.
To Deactivate Service:
• Press *89 and listen for tone or announcement. |
SPEED CALLING
Speed Calling allows you to call selected telephone numbers quickly
by dialing an assigned code. It eliminates the need to look up
or remember telephone numbers and saves time when dialing numbers,
especially long distance numbers. It also allows for fast, accurate
dialing of emergency numbers.
To Activate Service:
• Press 74# for 1-digit Speed Calling (codes 2-9)
• or Press 75# for 2-digit Speed Calling (codes 20-49)
• Enter desired phone number, press #, wait for three beeps
and hang up.
• Press Speed Calling Code followed by # to place a call
To Change Calling entries:
• Repeat steps above. |
CALL SCREENING
Call Screening prevents certain callers from calling you. You choose
who you want to receive calls from. When callers from phone numbers
on your Call Screening list attempt to call you, they will receive
a message indicating that you are not currently accepting calls
from their number.
To Activate Service: • Press *60 •
The voice instructions will guide you through the steps of how to
turn Call Screening on or off. |
SPECIAL CALL ACCEPTANCE
Special Call Acceptance allows you to build a list of only the
people you wish to get through to you. For example, you may be
working and want only family members to be able to call. You won't
be interrupted by unwanted calls but important calls will be able
to get through.
To Activate Service:
• Press *64
• The voice instructions will guide you through the steps
of how to turn SCP on or off and how to make changes to your SCP
list. |
CALL WAITING
Call Waiting alerts you with a beep during a telephone conversation
that another call is waiting to be answered. It prevents missed
calls and provides many of the advantages of an additional line,
but at a fraction of the cost.
To End a Current Call & Answer a Waiting Call:
• Hang up and allow the phone to ring.
To Hold a Current Call & Answer a Waiting Call:
• Depress the switchhook.
CALL WAITING DELUXE
This feature shows the name and number of the calling party on your
Caller ID Deluxe display device while you are on the telephone.
You can determine if you want to break your current conversation
to answer your call waiting. |
REPEAT DIALING
Repeat Dialing allows you to do other things while your phone
continuously calls back a busy number. While repeat dialing is
activated yo may still make and receive calls. Repeat dialing
will coninuously attempt to call back a busy number for 30 minutes.
To Activate Service:
• After receiving a busy signal, hang up, then lift the
receiver and listen for a dial tone.
• Press *66
• An announcement or three beeps will alert you that the
line is busy.
• You will hear a short-short-long ring when the line is
free.
• Your call will automatically be made when you lift the
handset>
To Deactivate Service:
• Press *86 and wait for announcement. |
CANCEL CALL WAITING
This feature allows you to cancel Call Waiting before or during
a phone call to prevent interruptions on long distance and important
phone calls and to prevent data transmission interruptions when
using computer modems. To Cancel Call Waiting before
a Call:
• Press *70, wait for 3 beeps and dial tone, the
dial the desired number. To Cancel Call Waiting during
a Call: • You must have the Three-Way calling
feature. • If so, depress the switchhook and wait for
3 beeps and a dial tone. • You will automatically be reconnected
to the existing call. |
THREE-WAY CALLING
Three-Way Calling allows you to add a third party to an existing
telephone conversation. It reduces the need for callbacks when
trying to confirm plans and schedules. It also brings families
and friends together.
To Activate Service:
• Ask the party to stay on the line.
• Depress the switchhook and wait for three beeps followed
by a steady dial tone.
• Dial the third party's number. When they respond, depress
the switchook and your three-way call is established.
• If the third party's number is busy or if there is no
answer, depress the switchhook twice to reconnect to
the first call.
To Deactivate Service:
After a 3-way call is established, you may depress the switchhook
at any time to drop the third party. |
DIRECT LINE
Direct Line allows you to call a predesignated number or emergency
service simply by lifting the handset. It eliminates the need
t remember emergency numbers and those calls are placed quickly
and automatically. Enhances the safety and security for people
who are alone (especially children, the elderly or the sick).
To Activate Service:
• The predesignated number will be dialed automatically
within the first 15 seconds after lifting the handset.
• If you do not want to dial the predesignated number,
you can dial any number before 15 seconds have elapsed.
Note: the predesignated number is selected by you when you
order your Direct Line service. To change this number, you must
contact ETC Customer Service. |