Broadband Facts Support

Where can I find ETC’s Broadband Facts Labels?
You can find all current labels at etcnow.com/broadband-facts
What do the different parts of the label mean?
The FCC has created an overview, providing explanations of each part of the label. You can find the overview here: www.fcc.gov/broadbandlabels-glossary
What Broadband labels are available?
- Only standalone broadband service will have a label. A bundled broadband service is not required to have a label.
- Only current broadband service will have a label. If the service is no longer sold, a label will not display.
Where do I see my Broadband Label in my Account Portal?
You can view your label by clicking on “Broadband Facts” at the top of your account.

